Privacy Policy

Introduction

The Goode Agency, LLC (dba Goode Coverage) (“we,” “us,” “our,” or “the Agency”) is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our team.

We are licensed to transact insurance business in Texas, Tennessee, and Florida. By using our website and services, you consent to the collection and use of your information as described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, mailing address, phone number, email address, date of birth, and other identifiers you provide through our contact forms, intake forms, or booking requests.
• Insurance & Health Information: Information you voluntarily share to help us understand your coverage needs, which may include health history, coverage preferences, household details, and beneficiary information.
• Non-Personal & Technical Data: Browser type, device information, IP address, pages visited, and usage analytics collected automatically through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Provide insurance quotes, recommendations, and enrollment support.
• Process applications and communicate with carriers on your behalf.
• Schedule appointments and respond to your inquiries.
• Send important policy updates, reminders, and service communications.
• Maintain records required by state insurance regulators and applicable law.
• Improve our website, services, and client experience.

HIPAA Compliance & PHI Protection

When Protected Health Information (PHI) is collected for insurance purposes, Goode Coverage takes the following measures to safeguard your data:

• Uses secure, encrypted systems to store and transmit PHI.
• Limits access to authorized personnel who require the information to perform their duties.
• Shares PHI only with insurance carriers, underwriters, or service partners necessary to process your request.
• Requires your consent before obtaining or releasing PHI.
• Maintains confidentiality in accordance with HIPAA Privacy Rule standards.

You may request a copy of your PHI, ask for corrections, or revoke authorization at any time.

How We Share Information

We may share your information only with:

• Insurance carriers
• Underwriting partners
• Third-party service providers who support quoting or application processing
• Regulatory agencies when legally required

We do not share PHI or personal information with outside marketers or unrelated third parties. We do not sell your personal information.

Your Rights

You have the right to:

• Request how your information is used.
• Access or correct your personal or health information.
• Request restrictions on certain uses or disclosures.
• Revoke your authorization at any time.
• Request a copy of this Privacy Notice.

To exercise your rights, contact us at 855-423-1729 or through our website.

Website Cookies & Tracking

GoodeCoverage.com may use cookies to:

• Improve website functionality
• Enhance security
• Analyze site traffic
• Personalize user experience

You may disable cookies in your browser settings, though some features may not function properly.

Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

• Encrypted data transmission
• Secure storage systems
• Access controls
• Regular security audits

No online system is 100% risk-free, but we maintain industry-standard protections to secure your data.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us so we can take appropriate action.

Changes to This Notice

We may update this Privacy Notice periodically. The “Effective Date” shown at the top of this page will reflect the most recent version. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• The Goode Agency LLC dba Goode Coverage
• Address: 695 Main Street, Suite 200C, Lavon, Texas 75166
• Phone: 855-423-1729
• Email: inquiry@goodecoverage.org
• Website: www.goodecoverage.com
• Florida Office: 2295 South Hiawassee Road, Suite 104, Orlando, FL 32835